Start free. Scale as you grow.
AI that augments your team, not replaces it. Every plan includes human escalation, 30+ integrations, and white-glove onboarding on paid tiers.
AI Agent Plans
Core AI augmentation for your team. Add-ons and bundles available below.Annual billing saves 20%.
Free
Try Smoo AI with no credit card
- 1 AI agent
- 25 MB knowledge base
- 50 conversations/mo
- Chat widget embed
- Email support
Starter
For small teams getting started with AI
- 3 AI agents
- 256 MB knowledge base
- 500 conversations/mo
- $0.07 per extra conversation
- Chat + voice channels
- Basic analytics
- Priority email support
Pro
For growing teams scaling AI support
- 10 AI agents
- 500 MB knowledge base
- 2,500 conversations/mo
- $0.05 per extra conversation
- All channels (chat, voice, SMS)
- Human escalation & handoff
- Advanced analytics
- Integrations hub (30+ tools)
- Priority support + onboarding
Business
For large teams with high conversation volume
- 25 AI agents
- 2 GB knowledge base
- 10,000 conversations/mo
- $0.03 per extra conversation
- All Pro features
- Custom AI persona & tone
- Dedicated success manager
- SLA guarantees
- Custom integrations
Need more than 25 agents or 10,000+ conversations/mo? Talk to us about Enterprise pricing
“Smoo AI built our website, set up the AI agent, and had everything live in under a week. The AI handles prospect questions and books discovery calls automatically. It frees me up to focus on strategy.”
Thomas Carter, Founder at Connected Consulting
Bundles
Combine multiple products at a discount, tailored for your team's focus.
Customer Success Bundle
AI Pro + CRM + Support — built for customer-facing teams
- 10 AI agents + 2,500 conversations/mo
- CRM: 10,000 contacts, 2,500 deals
- Support ticketing + SLA rules
- Macro library (50 saved responses)
- Human escalation & handoff
- All channels: chat, voice, SMS
Save $28/mo vs buying separately
Growth Bundle
AI Pro + Campaigns + CRM — built for outreach and growth teams
- 10 AI agents + 2,500 conversations/mo
- CRM: 10,000 contacts, 2,500 deals
- 20 campaigns, 5,000 contacts/campaign
- 25,000 emails/mo included
- AI-powered outreach sequences
- All channels: chat, voice, SMS
Save $28/mo vs buying separately
Platform Bundle
AI Pro + Testing + Config + Observability — built for developer teams
- 10 AI agents + 2,500 conversations/mo
- Automated testing (500 test cases)
- Config management (50 schemas)
- Observability: 5 GB/day log ingestion
- 365-day cold log retention
- All Pro AI features
Save $37/mo vs buying separately
Add-Ons
Extend any AI plan with the capabilities your team needs. Add-ons require an active AI plan.
Smoo AI CRM
Contacts, deals, pipeline management
$29/mo
or $278/yr
Smoo AI Support
Ticketing, SLAs, macros, queue management
$49/mo
or $470/yr
Smoo AI Campaigns
Email & SMS drip campaigns
$39/mo
or $374/yr
Smoo AI Content Builder
Forms, landing pages, lead capture
$39/mo
or $374/yr
Smoo AI Analytics
Dashboards, reports, saved queries
$49/mo
or $470/yr
Smoo AI Custom Analytics
Custom data sources, 1M rows/source
$79/mo
or $758/yr
Smoo AI Field Service
Technicians, work orders, scheduling
$59/mo
or $566/yr
Smoo Testing
Automated agent testing & QA
$29/mo
or $278/yr
Smoo Config
Environment-aware config management
$19/mo
or $182/yr
Smoo Observability
Log ingestion, search, retention
$39/mo
or $374/yr
All plans include
Free tier excludes: voice channels, advanced analytics, priority support, and add-ons.
Frequently Asked Questions
Is there a free trial?
Yes! The Free plan lets you try Smoo AI with 1 agent and 50 conversations/month — no credit card required. Paid plans also offer a trial period so you can explore premium features risk-free.
What happens if I exceed my conversation limit?
On the Free plan, conversations stop at the limit. On paid plans, overage conversations are billed at graduated per-conversation rates that decrease as volume grows. You can set spending alerts to stay in control.
Can I cancel anytime?
Absolutely. All plans are cancel-anytime with no long-term contracts. Annual plans are billed upfront but can still be cancelled — you keep access through the end of your billing period.
What are bundles vs add-ons?
Bundles combine multiple products at a discount (e.g., AI Pro + CRM + Support for $99/mo instead of $127/mo). Add-ons let you add individual products to any AI plan à la carte.
What's included in white-glove onboarding?
On paid plans, our team helps configure your AI agents, set up knowledge bases, integrate with your tools, and train your team. We handle the complexity so you can focus on results.
Do add-ons require an AI plan?
Yes, add-ons extend your AI plan with additional capabilities. You need at least a Starter plan to use add-ons like CRM, Support, Campaigns, etc.
Not sure which plan is right?
Tell us about your team and we'll recommend the right plan. White-glove setup included on all paid plans — our team configures your AI agents so you're live in days, not weeks.
Start free — no credit cardGet a personalized recommendation
Tell us about your team and we'll find the right plan and set up a demo.
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