Terms and Conditions
These Terms and Conditions govern your access to and use of the smoo.ai platform, services, websites, software, and paid features (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Service.
1. Overview
smoo.ai provides AI driven tools and workflows that process data you submit. You retain ownership of your content. We act as a data processor for workspace data and use your information solely to provide the Service.
2. Eligibility
You must:
- Be at least 18 years old
- Be legally able to enter into contracts
- Use the Service in compliance with all applicable laws
If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.
3. Accounts and Access
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Ensuring your use complies with these Terms and with our Privacy Policy
We may suspend or terminate accounts that violate these Terms or that pose security or operational risks.
4. Your Content and Data Processing
4.1 Ownership
You retain all ownership rights to the content, data, files, prompts, documents, and other materials you submit (“User Content”).
4.2 License to Provide the Service
To operate the Service, you grant smoo.ai a limited, non exclusive, revocable license to process, transmit, store, and display User Content solely for the purpose of providing the Service.
We do not use your data for advertising, marketing, or model training outside your workspace.
4.3 LLM Processing
Some features involve sending User Content to external AI model providers through secure APIs. Only the minimum data required to complete the request is transmitted. These third party providers are contractually restricted from using your data beyond generating your requested output.
5. AI Generated Output
The Service may generate text, recommendations, or other content using machine learning models (“AI Output”).
You may use AI Output for any lawful purpose, subject to these Terms.
AI Output may contain errors or inaccuracies and should be reviewed before use. smoo.ai makes no guarantees regarding correctness, fitness, or reliability of AI Output.
You are responsible for how you use AI Output.
6. Acceptable Use Policy
You agree not to use the Service to:
- Violate any law or regulation
- Upload, transmit, or generate harmful or illegal content
- Infringe intellectual property or privacy rights
- Attempt to reverse engineer or misuse AI models
- Interfere with system integrity or security
- Mislead others, impersonate individuals, or produce fraudulent content
- Build competing models or datasets using AI Output or platform data
- Perform automated scraping, harvesting, or high volume misuse
We may suspend or terminate accounts engaged in prohibited behavior.
7. Paid Plans and Billing
7.1 Subscriptions
Paid features require an active subscription. Fees are billed in advance and are non refundable unless required by law.
7.2 Automatic Renewal
Subscriptions automatically renew at the end of each billing cycle unless cancelled.
7.3 Changes to Pricing
We may modify pricing. Changes will apply to future billing cycles and will be communicated in advance.
7.4 Taxes
You are responsible for any applicable taxes associated with your purchase.
8. Intellectual Property
8.1 smoo.ai IP
All platform code, UI, branding, and underlying technologies remain the property of smoo.ai or its licensors. You receive no rights except those expressly granted in these Terms.
8.2 Restrictions
You may not:
- Copy, modify, or create derivative works of the Service
- Rent, lease, or sublicense the Service
- Reverse engineer, decompile, or try to extract source code
- Remove proprietary notices or branding
9. Third Party Services
The Service may integrate with third party tools. Your use of third party tools is governed by their own terms, and smoo.ai is not responsible for those tools.
This includes AI model providers, payment processors, authentication tools, and cloud services.
10. Termination
10.1 By You
You may stop using the Service at any time and request deletion of your account.
10.2 By Us
We may suspend or terminate your access if:
- You violate these Terms
- Your use poses risk to the platform or other users
- Required for legal or security reasons
Upon termination, your User Content will be handled according to our Privacy Policy.
11. Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. smoo.ai disclaims all warranties, including:
- Fitness for a particular purpose
- Accuracy or reliability of AI Output
- Uninterrupted or error free operation
- Non infringement
You use the Service at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law:
- smoo.ai is not liable for indirect, incidental, special, consequential, or exemplary damages.
- smoo.ai’s total liability for any claim is limited to the amount you paid to smoo.ai in the 12 months preceding the claim.
These limitations apply even if we have been advised of the possibility of such damages.
13. Indemnification
You agree to indemnify and hold harmless smoo.ai from any claims arising out of:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of law or third party rights
14. Changes to the Service
We may modify, update, or discontinue parts of the Service at any time. If changes materially affect paid features, we will provide notice.
15. Changes to the Terms
We may update these Terms occasionally. The updated version will be posted on this page. Continued use of the Service after updates means you accept the changes.
16. Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict of laws principles.
Any disputes will be resolved in the state or federal courts located in Indiana.
17. Contact Us
For questions regarding these Terms, contact:
or use our in platform support.