Email Delivery Powered by SendGrid
Smoo AI uses SendGrid for all transactional email — escalation alerts, team notifications, and system messages. Reliable delivery with full tracking and webhook processing.
How Smoo AI Uses SendGrid
Every notification your team receives from Smoo AI is delivered via SendGrid — reliably, at scale.
Transactional Email Delivery
All Smoo AI system emails — account invites, password resets, and notifications — are delivered via SendGrid with deliverability monitoring.
Escalation Alerts
When AI escalates a conversation to your team, email notifications are sent instantly via SendGrid with full conversation context.
Conversation Summaries
AI-generated conversation summaries are emailed to relevant team members after important interactions.
Delivery Webhooks
SendGrid delivery events (bounces, spam reports, unsubscribes) are processed to keep your email list clean.
DKIM & SPF Configured
Emails are sent with proper authentication — DKIM signing and SPF records configured for maximum deliverability.
Template Management
Email templates are version-controlled in code — consistent formatting and easy updates without touching SendGrid dashboard.
Questions About Email Delivery?
SendGrid is configured and managed for you — no email infrastructure to set up.
- Pre-configured DKIM and SPF
- Delivery tracking and bounce handling
- No SendGrid account needed — included in your plan
Get in Touch
Questions about email notifications or delivery settings?
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