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Workforce

Manage people, departments and the org chart centrally — directory providers sync in and out, Smoo stays the source of truth.

Included with Smoo AI Support - Pro, Smoo Workforce + Support Bundle and 5 more plansSee plans

Workforce is the people layer: who works here, what they do, and which team they sit in. It syncs with a directory provider rather than replacing it.

How to

  1. 1

    Sync or add your people.

  2. 2

    Set titles and departments so the org chart is usable.

  3. 3

    Give people roles under Settings → Roles & Permissions.

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