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Smooth Operator: calls and voicemail

Ask about your calls, hear what a caller wanted, catch up on voicemail, and set up a call to dial.

Included with Smoo CallingSee plans

Smooth Operator can read your call history the way the Phone screen shows it: who called, how it went, the summary, the action items, and the Signal agent’s read of the call (buying intent, objections, competitors, sentiment, compliance flags and next steps).

It can also set up a call for you. It never dials on its own: it opens the Phone page with the call ready, and you press Call. Your softphone runs the usual checks (your seat, caller ID, do-not-call, quiet hours) first.

How to

  1. 1

    Ask about calls by who, when or how they went.

    "Which calls did we miss yesterday?"

  2. 2

    Ask about one call for its summary, action items and signals.

    "What did Dana want on this morning’s call?"

  3. 3

    To call someone, ask and confirm.

    Smooth Operator opens Phone with the call ready. Nothing dials until you press Call there.

Ask Smooth Operator

  • “Which calls did we miss today?”
  • “Summarize my calls from this week”
  • “What objections came up on calls with Acme?”
  • “Any unheard voicemails?”
  • “Call Jane Doe”

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