Help Center

Your notifications

Choose which notifications reach you, on which channels, and when.

These settings are yours alone. They decide how notifications reach you, not what your organization sends; an admin sets that up under Admin → Org Notifications.

How to

  1. 1

    Open Settings → My Notifications.

  2. 2

    Under Channels, switch on the places notifications may reach you: in the app, push, email, SMS or Slack.

  3. 3

    Under Routing by category, give a category its own channels if it should behave differently.

    A category you leave alone uses the channels above.

  4. 4

    Set quiet hours to mute non-critical notifications overnight, and choose how often batched channels send.

  5. 5

    Your name and profile picture are under Settings → Your Profile.

If something goes wrong

I never get a notification for something that happened.
Check that a channel is on and quiet hours are not active. If nothing is configured for that event at all, ask an admin to check Admin → Org Notifications.

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