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Smooth Operator: CRM examples

Look up people, build pipeline reports, capture a whole meeting, and import a contact list — by asking.

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The CRM tools are the deepest part of Smooth Operator. Reads are instant; anything that writes stops and asks you to confirm first.

Capture is the one worth learning: it creates a company, its people, and a deal, all linked, from one sentence.

How to

  1. 1

    Ask a read question to get your bearings.

    "How many contacts do I have?" · "List my newest companies."

  2. 2

    Narrow with a filter in the same sentence.

    "Deals in negotiation sorted by value" · "Contacts at Acme".

  3. 3

    Capture an interaction in one go rather than field by field.

  4. 4

    Paste a CSV into the composer to import a list.

    You get a preview with detected columns before anything is written. Over 500 rows, use the bulk importer on the Contacts screen.

  5. 5

    Photograph a business card and drop it in.

    If it matches an existing contact, the agent shows you the field diff and asks before overwriting.

Ask Smooth Operator

  • “How many contacts, companies and deals do I have?”
  • “What is my pipeline worth, and which source brings the most value?”
  • “Show me my biggest open deals”
  • “List contacts at Acme”
  • “Add Acme Corp, Jane Doe as their CTO, and open a $40k deal for the platform rebuild”
  • “Move the Acme deal to Negotiation and set the close date to end of month”
  • “Add a note to Jane Doe: prefers email over calls”
  • “Tag Jane Doe as champion”
  • “Create a task to follow up with Jane next Tuesday”
  • “Remind me about the Acme deal on Friday morning”
  • “Take me to Jane Doe”

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