Start free. Scale as you grow.
AI that augments your team, not replaces it. Every plan includes human escalation, 30+ integrations, and white-glove onboarding on paid tiers.
AI Agent Plans
Core AI augmentation for your team. Add-ons and bundles available below.Annual billing saves 20%.
Free
Try Smoo AI with no credit card
- 1 AI agent
- 25 MB knowledge base
- 50 conversations/mo
- Chat widget embed
- Email support
Starter
For small teams getting started with AI
- 3 AI agents
- 256 MB knowledge base
- 500 conversations/mo
- $0.07 per extra conversation
- Chat channel (voice on Pro and up)
- Basic analytics
- Priority email support
Pro
For growing teams scaling AI support
- 10 AI agents
- 500 MB knowledge base
- 2,500 conversations/mo
- $0.05 per extra conversation
- All channels (chat, voice, SMS)
- Voice mode: $0.12–$0.20/min by voice, pay as you go
- Human escalation & handoff
- Advanced analytics
- Integrations hub (30+ tools)
- Priority support + onboarding
Business
For large teams with high conversation volume
- 25 AI agents
- 2 GB knowledge base
- 10,000 conversations/mo
- $0.03 per extra conversation
- All Pro features
- 100 Premium voice min/mo included, then $0.12–$0.20/min by voice
- Custom AI persona & tone
- Dedicated success manager
- SLA guarantees
- Custom integrations
Need more than 25 agents or 10,000+ conversations/mo? Talk to us about Enterprise pricing
“Smoo AI built our website, set up the AI agent, and had everything live in under a week. The AI handles prospect questions and books discovery calls automatically. It frees me up to focus on strategy.”
Thomas Carter, Founder at Connected Consulting
Bundles
Combine multiple products at a discount, tailored for your team's focus. See all bundles
Customer Success Bundle
AI Pro + CRM + Support — built for customer-facing teams
- 10 AI agents + 2,500 conversations/mo
- CRM: 10,000 contacts, 2,500 deals
- Support ticketing + SLA rules
- Macro library (50 saved responses)
- Human escalation & handoff
- All channels: chat, voice, SMS
Save $28/mo vs buying separately
Support + Agent Bundle
AI Pro + Support — agents that work the ticket queue
- 10 AI agents + 2,500 conversations/mo
- 1,500 support tickets/mo
- AI reply drafting + ticket classification
- Macro library (100 saved responses)
- SLA rules + escalation routing
- All channels: email, web, SMS, voice
AI included — no separate agent license
Growth Bundle
AI Pro + Campaigns + CRM — built for outreach and growth teams
- 10 AI agents + 2,500 conversations/mo
- CRM: 10,000 contacts, 2,500 deals
- 20 campaigns, 5,000 contacts/campaign
- 25,000 emails/mo included
- AI-powered outreach sequences
- All channels: chat, voice, SMS
Save $28/mo vs buying separately
Platform Bundle
AI Pro + Testing + Config + Observability — built for developer teams
- 10 AI agents + 2,500 conversations/mo
- Automated testing (500 test cases)
- Config management (50 schemas)
- Observability: 5 GB/day log ingestion
- 365-day cold log retention
- All Pro AI features
Save $37/mo vs buying separately
Workforce + Support Bundle
Workforce Pro + Support Pro — ticket routing on the same identity system as access control
- 25 Workforce seats
- Onboard and offboard workflows
- 5,000 support tickets/mo
- 250 macros · 50 SLA rules
- Identity-driven ticket routing
Save $99/mo vs buying separately
Enterprise Bundle
Security Enterprise + Workforce Enterprise + AI Business — the full platform
- 25 AI agents + 10,000 conversations/mo
- 100 Workforce seats + SSO
- Enterprise security scanning + compliance reports
- 100 Premium voice min/mo included, then $0.12–$0.20/min by voice
Save $348/mo vs buying separately
Security
Continuous scanning across headers, TLS, identities, and dependencies. Learn more about Smoo AI Security
Security Starter
3 monitored targets, weekly scans
- Header, TLS, redirect, cookie scanning
- Dependency vulnerability tracking
- Email findings digest
- OWASP ASVS L1 report
Security Pro
15 targets, daily + on-deploy scans
- All Starter checks plus identity drift
- Workforce integration for credential drift
- Slack, email, webhook alerts
- SOC 2 mapping and signed reports
Security Enterprise
100+ targets, sub-hour cadence
- Custom scan rules
- Auditor handoff and signed reports
- Dedicated security success engineer
- Private VPC scanners available
Workforce
Access governance across every cloud tool. Learn more about Smoo AI Workforce
Workforce Starter
Small teams formalizing access
10 seats included
Start free trial- Google Drive, OneDrive, Dropbox, Box
- Up to 5 role templates
- Onboard and offboard workflows
- Weekly access reports
Workforce Pro
Growing teams with audit pressure
25 seats included
Start free trial- Unlimited role templates
- Live access graph and search
- Slack and webhook alerts
- Quarterly access reviews
Workforce Enterprise
Regulated teams with many tools
100 seats included
Talk to us- Custom integrations on request
- Deboard event stream to Security
- SCIM provisioning
- Dedicated success engineer
Audit Logs
Contextual, tamper-evident audit logging as a developer service. Learn more about Smoo Audit Logs
Audit Logs Starter
Tamper-evident audit trail for one product
- 1,000,000 audit events/mo
- 90-day retention
- Hash-chained, tamper-evident events
- SQL-queryable audit trail
Audit Logs Pro
Compliance-grade volume and retention
- 10,000,000 audit events/mo
- 365-day retention
- Hash-chained, tamper-evident events
- SQL-queryable audit trail
Audit Logs Enterprise
Unlimited events, custom retention
- Unlimited audit events
- Custom retention
- Hash-chained, tamper-evident events
- SQL-queryable audit trail
For agencies
Run your clients' Smoo AI from one Partner Hub, under your brand. No per-client fee.
Partner Starter
Up to 5 client orgs
- Partner Hub: run every client org from one place
- White-label branding
- No per-client fee
- Clients buy their own plans at 30% off
Partner Pro
Up to 25 client orgs
- Partner Hub: run every client org from one place
- White-label branding
- No per-client fee
- Clients buy their own plans at 30% off
Partner Enterprise
Unlimited client orgs
- Partner Hub: run every client org from one place
- White-label branding
- No per-client fee
- Clients buy their own plans at 30% off
Unlimited seats — AI agent included
A full CRM with a built-in AI agent, sold on its own — no separate AI plan required. Flat price, unlimited seats forever (the wedge vs per-seat HubSpot, Pipedrive & Attio).
Free
A real CRM with an AI agent, free forever
- Unlimited seats
- 1 AI agent included
- 1,000 contacts · 250 companies · 250 deals
- 50 conversations/mo (hard cap)
- 2,000 import rows/mo
Starter
For growing teams that want more room
- Unlimited seats
- 3 AI agents included
- 10,000 contacts · 2,500 companies · 2,500 deals
- 500 conversations/mo + overage
- 3 custom objects · 3 custom roles
- 25,000 import rows/mo
Pro
Scale, custom objects & external CRM sync
- Unlimited seats
- 10 AI agents included
- 100,000 contacts · 25,000 companies · 25,000 deals
- 2500 conversations/mo + overage
- 10 custom objects · 10 custom roles
- 250,000 import rows/mo
- 3 external CRM sync connections
- AI email triage (auto-add real senders)
- Voice mode: $0.12–$0.20/min by voice, pay as you go
Enterprise
Unlimited everything + Signal Agents
- Unlimited seats
- 25 AI agents included
- Unlimited contacts, companies & deals
- 10000 conversations/mo + overage
- Unlimited custom objects & roles
- Unlimited import rows/mo
- Unlimited external CRM sync + Signal Agents
- AI email triage (auto-add real senders)
- 100 Premium voice min/mo included, then $0.12–$0.20/min by voice
Add-Ons
Extend any AI plan with the capabilities your team needs. Most add-ons require an active AI plan — the CRM is also available standalone with the AI agent built in (see Smoo CRM above).
Contacts, deals, pipeline management
$29/mo
or $278/yr
Ticketing, SLAs, macros, queue management
$49/mo
or $470/yr
Workforce routing, 5,000 tickets/mo, SLA presets
$129/mo
or $1238/yr
Email & SMS drip campaigns
$39/mo
or $374/yr
Forms, landing pages, lead capture
$39/mo
or $374/yr
Envelopes, multi-signer, templates, audit trails
$39/mo
or $374/yr
Dashboards, reports, saved queries
$49/mo
or $470/yr
Custom data sources, 1M rows/source
$79/mo
or $758/yr
Technicians, work orders, scheduling
$59/mo
or $566/yr
Automated agent testing & QA
$29/mo
or $278/yr
Environment-aware config management
$19/mo
or $182/yr
Log ingestion, search, retention
$39/mo
or $374/yr
Managed website dashboard, analytics, monitoring
$39/mo
or $374/yr
Ask your logs, traces and audit trail anything — $10 of AI usage included
$39/mo
or $374/yr
Bot joins, records and transcribes your calls — 20 meeting-hours/mo, then $1/hour
$19/mo
or $182/yr
Business phone in the browser — 300 min per seat pooled, 1 number, $0.05/min beyond
$29/seat/mo
or $278/seat/yr
Stripe-powered billing, subscriptions, revenue tracking
$49/mo
or $470/yr
For developers · th CLI
Big SmoothThe Smoo agent runtime and the th CLI, billed to your org. A flat monthly fee plus pay-as-you-go AI usage.
$9
/mo + AI usage
All plans include
Free tier excludes: voice channels, advanced analytics, priority support, and add-ons.
Frequently Asked Questions
Is there a free trial?
Yes! The Free plan lets you try Smoo AI with 1 agent and 50 conversations/month — no credit card required. Paid plans also offer a trial period so you can explore premium features risk-free.
How is voice billed?
Voice — talking to your agent in the browser, and the AI's minutes on phone calls — is $0.12–$0.20/min by voice on AI Pro, AI Business, CRM Pro, CRM Enterprise and the Enterprise Bundle. The rate depends on the voice your agent speaks with: $0.12/min for Economy (Deepgram Aura), $0.15/min for Standard (Deepgram Aura-2) and $0.20/min for Premium (ElevenLabs). Business-tier plans include 100 Premium minutes a month (worth more minutes on a cheaper voice); Pro plans pay as they go. Starter plans do not include voice.
What happens if I exceed my conversation limit?
On the Free plan, conversations stop at the limit. On paid plans, overage conversations are billed at graduated per-conversation rates that decrease as volume grows. You can set spending alerts to stay in control.
Can I cancel anytime?
Absolutely. All plans are cancel-anytime with no long-term contracts. Annual plans are billed upfront but can still be cancelled — you keep access through the end of your billing period.
What are bundles vs add-ons?
Bundles combine multiple products at a discount (e.g., AI Pro + CRM + Support for $99/mo instead of $127/mo). Add-ons let you add individual products to any AI plan à la carte.
What's included in white-glove onboarding?
On paid plans, our team helps configure your AI agents, set up knowledge bases, integrate with your tools, and train your team. We handle the complexity so you can focus on results.
Do add-ons require an AI plan?
Yes, add-ons extend your AI plan with additional capabilities. You need at least a Starter plan to use add-ons like CRM, Support, Campaigns, etc.
Not sure which plan is right?
Tell us about your team and we'll recommend the right plan. White-glove setup included on all paid plans — our team configures your AI agents so you're live in days, not weeks.
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